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Frequent Questions: myMueller

Quickly find answers to some of the most common questions regarding the myMueller platform.

  1. How do I invite a user to a company location?

    A company admin can invite individuals to join a company location by navigating to: My Account > Company Admin > Add New Team Member.…

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  2. Why is my project not showing up in my dashboard?

    More complex projects that require a detailed project schedule will be automatically added to your dashboard. Projects that do not meet this…

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  3. Where can I find my open projects?

    You can find any of your open projects by navigating to My Projects and searching by the sales order number.

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  4. Why does it say that my username is invalid?

    This is likely because your selected username is already in use.

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  5. How do I adjust user permissions?

    A company admin can change the permissions for a user by navigating to: My Account > Company Admin > View Details (of Desired User) >…

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  6. How do I adjust my notifications settings?

    These changes can be performed by a company admin by navigating to: My Account > Company Admin > View Details (of Desired User) >…

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  7. Why can't I see any orders?

    Unless you were invited to myMueller by a company admin or a Paul Mueller Company employee, the registration process does not result in the…

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  8. Can a user request to be added to a company location?

    No, not necessarily. However, a user can be invited to a company location by a company admin or a Paul Mueller Company employee. Alternatively,…

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