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Frequent Questions: General Information

For all general inquiries about the products and services that Paul Mueller Company offers.

  1. Can I order my Food and Dairy replacement parts online?

    Yes, you can shop for manway parts and some agitator parts at shop.paulmueller.com. If you don’t…

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  2. How do I go about getting the drawings for my Food and Dairy equipment?

    If you are the original owner of the equipment, contacting us is the best way to get this process started. If you are not the original owner, we…

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  3. How do I find my Food and Dairy Equipment Serial Number if the data plate does not exist?

    If it's a Food and Dairy horizontal or vertical silo, it should be on the data plate or stamped into the manway hinge lug. If it's a Food and…

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  4. Who can I contact for emergency after hours service for my equipment?

    Our business hours are 8 a-m to 5 p-m, Monday through Friday, central standard time. You can reach our front desk at 417-575-9000.

    If you…

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  5. Is Paul Mueller Company affiliated with any other Mueller companies?

    Mueller is a popular name for companies! We are named after our founder Paul Mueller.

    We are the stainless steel equipment provider based in…

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  6. How do I find my equipment serial number?

    Food & Dairy:

    If it's a Food and Dairy horizontal or vertical silo - it should be on the data plate or stamped into a…

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  7. Customers' Water for Injection return loop flow rate is designed at a lower amount than Paul Mueller Company recommended. At what rate can 100% coverage be achieved?

    If we assume 100% coverage is required, Biopharmaceutical equipment standards recommend a minimum of 40 to 47 GPM for a vertical cylindrical…

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  8. What types of stainless steel do you use?

    There are many types of stainless steel and higher alloys we use for our projects. The type of steel is dependent upon the use case and the…

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  9. How do I find out the status of my order?

    For Dairy Farm Equipment you can go to the myMueller portal to obtain status of your order. 

    For…

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  10. How do I get my ASME manufacturers data report?

    You can find this by using your serial number or National Board Number that is located on the data plate. Please don't hesitate to contact us if…

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  11. How do I size or calibrate my level gauge?

    To better serve you, we will need your tank, level gauge and product details and the purpose/function your level readings are used for. Once you…

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